Frequently Asked Questions

What do I get with a full service move?
Two+ movers will bring a truck, packing supplies if needed, blankets, shrink wrap, straps, dollies, and tools for disassembly.

How do I get a quote for my move?
You can easily obtain a quote by filling out our online form or by contacting our customer service representatives directly.

What factors determine the cost of my move?
The cost of your move is determined by factors such as the distance of the move, the amount of items being transported, any additional services required, and the specific requirements of your move.

How far in advance should I schedule my move?
We recommend scheduling your move as early as possible to ensure availability. Ideally, scheduling your move at least 3-4 weeks in advance is recommended.

Do you provide packing services, or do I need to pack my belongings myself?
We offer comprehensive packing services to make your move as seamless as possible. Our packers are trained to handle your belongings with care and ensure they are properly secured for the journey.

How do you ensure the safety of my belongings during the move?
We blanket and shrink wrap all items that could get damaged during transport and secure items in the truck with tight packing/straps.

Do you offer insurance for my items during the move?
Yes, we offer various insurance options to provide coverage for your belongings during the move. Our representatives can guide you through the insurance options available to best meet your needs.

What items are not permitted to be transported?
Items such as hazardous materials, perishable goods, and valuable possessions like jewelry and important documents are generally not permitted to be transported.

What happens if there are delays in the scheduled moving day?
In the event of any unforeseen delays, our team will communicate with you promptly to provide updates and make necessary adjustments.